Guarantees

At AlaskaTrain.com we want you to book with confidence knowing there is no better place to make your reservations for the Alaska Railroad, private dome rail cars and deluxe motorcoach service.

  • Learn more about us, our process and all the advantages of booking with AlaskaTrain.com
  • Remember, we offer every major service option for summer rail travel to Anchorage, Seward, Whittier, Talkeetna, Denali Park and Fairbanks. 
  • Book well in advance knowing that you will get the best possible rates, and you can change or cancel any reservation up until 45 days prior to travel without fees of penalties. Please consider travel insurance for last minute emergencies.
  • If you have any problems or concerns either before, during or after your trip, let us know right away. We will do our best to make things right.

Satisfaction Guaranteed

Motorcoach Trips

If you purchase a trip on the Park Connection Motorcoach through AlaskaTrain.com and you are dissatisfied for any reason we will refund your trip in full. Period.

Railroad Trips

If you purchase a railroad trip through AlaskaTrain.com and are dissatisfied for any reason we will refund 20% of your trip immediately. If you feel that your concerns warrant a larger refund we will ask that you email us about your trip and the problems you encountered. We will work on your behalf with the train suppler involved to resolve any issues to your satisfaction. We sell tens of thousands of train seats per year and have an excellent working relationship with all three Alaska rail suppliers, so we are in a strong position to solve problems quickly and fairly.

Contact customerservice@alaskatrain.com.

Lowest Possible Prices

Motorcoach Trips

If you purchase a trip on the Park Connection Motorcoach through AlaskaTrain.com and later find your same Park Connection Motorcoach service advertised here or elsewhere at a lower price we will match that lower price.

If you find a lower motorcoach rate with a different company, even if you have not yet booked with us, please email us the details at the address below. We generally meet or beat published prices available to the general public on motorcoach service that is comparable to the Park Connection Motorcoach. 

Railroad Trips

If you purchase a trip on the Alaska Railroad, McKinley Explorer or Wilderness Express through AlaskaTrain.com and later find your same service advertised here or elsewhere at a lower price we will match that lower price. This applies to published rates available to the general public on all rail only products featured on this site.

If you have not yet made your reservations, and find one of these products for sale elsewhere for less, please email us the details at the address below. We will do our best to meet or beat published prices available to the general public on all rail only products featured on this site.

Contact customerservice@alaskatrain.com.